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Jet Blue Airlines Complaint - No help for your troups family - Change reservation
Jet Blue Airlines Complaint

Jet Blue Airlines Complaint

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No help for your troups family - Change reservation


I writing a complaint about Jet Blue I had to change my flight because my son who was coming home from Afghanistan return was changed and Jet blue charged me $100 extra plus. I will never use them again and I will tell everyone I know how terrible they are. I'm going back to US air they have no problem and about changing the flight for nothing extra.


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Comments


dracicot says: (9 years ago)
 0
Jenny from Customer Commitment Crew of JetBlue Airways phoned me last night.
As a gesture of goodwill they reversed the $50 per person change fee, honored the original $99 fare for each flight and have refunded $400 to my credit card. And express her gratitude to my son for the selfless sacrifice he makes protecting the freedoms she enjoy. She was so wonderful I just have to say thank you.




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