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Jet Blue Airlines Complaint - NO CREDIT - JETBLUE AIRLINES
Jet Blue Airlines Complaint

Jet Blue Airlines Complaint

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NO CREDIT - JETBLUE AIRLINES


Had to cancel flight from SAN to SJD because I had pneumonia. We ate one ticket and a credit was issued for the other. Upon trying to use the credit, the website wouldn't accept it, we tried many, many times. Then called, many, many times. No one answers the phone! Ever! We finally got someone to answer the phone but by then the credit had expired by one day. Unbelievable that the credit was not honored. I simply can't believe the horrible customer service or the rudeness of the agent. We will never fly with you again and will spread the word.


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