Jet Blue Airlines Complaint

Jet Blue Airlines Complaint

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JetBlue robbery - JETBLUE AIRLINES


Unfortunately my grandmother had passed away I had to go to Puerto Rico to bury her.first off My flight was delayed for hours made it to Puerto Rico late then on the day of my grandmother being buried I booked a flight back home after I buried her for 2:04pm i left the grave site straight to the airport got there at 1:30pm I had to be at work at 6:30pm the flight was delayed til 2:40pm for the plane to not leave til 3:30ish then we was told that JFK airport was closed and that we was going to Washington,Dulles for idk what reason when there were at least 3 other airports closer then at JFK my family was giving wrong information saying that the plane landed then also giving me wrong information saying that jfk was close nd that we were gonna to put on buses to New York then for the JetBlue app said that the plane was delayed and would be departing from Washington Dulles IAD at 9:30pm Then for the captain to say we had to get off the plane at IAD airport then giving no information. Then I went to the JetBlue booth to then be told we had to get back on the plane but that it would be more delays do to crew change and that the had to find one. Once they found a new crew we was told that we can get back on our plane then when I get to the ppane I was told I couldn't board the plane do to the captain saying I was a treat mind you they changed to crew. So how am I a threat. If the captain not even on that plane. But not enough of a threat to book me for a 6:30am flight to NYC. Then for that plane to be cancelled I was very upset now that how I just buried my grandmother and to be treated unfairly told lies to and giving me runarounds for now to be no flight til two days later worst experience ever had flying feel I'm being racially profiled and embarrassed in front of ppl and treated like animal they not trying help nobody can help me I'm still stuck somewhere I have no idea of. I have another flight coming up with this company and I feel like they'll just do it again bad customer service skills no sympathy for your loss they don't help I really would like some type of help


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