Jet Blue Airlines Consumer Complaints All Reviews

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Jet Blue Airlines Reviews

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  • Canceled flights with bullshit excuses.

    What the hell ever happened to customer service~!!!! I have been canceled twice in one day The customer service in Las Vegas is the worst I have delt with. 1. Darryl (Lead) 2. Dianne 3. Charles All Three need training again. Once I was canceled and told them I would never fly this airline again, they put through a cancel refund request to go back on my CC. Was then told it would take 3-5 days UNACCEPTABLE!!!! The excuses for the flight cancel were that the weather was bad and runway construction..... More...
    MontyBacus's Picture   MontyBacus    0 Comments   Comments
  • Delay flight

    On 10-9-13, Wednesday, I took Fight 1117 from LGA,New York to Tampa, Florida. The departure was 4.00pm and not until 8.30pm and I miss my friend's wedding party. Yet a gentleman who worked as a counter staff was inside the plane and he proclaimed from the intercom that Jet Blue would give every passage a coupon for a round trip ticket. But even we got off and no such action was taken. Yet some people said your company will e-mail us. But I did not see any thing in my email. So it is a light white lie to cloud our anger only More...
    davidkng's Picture   davidkng    0 Comments   Comments
  • Base

    I believe JetBlue airlines should make it mandatory for all pilots to live no further then 300 miles from their base location. This would ensure that pilots are well rested and better equipped to handle life and death situations. After all they do have hundreds of people's lives in their hands. I am aware of a pilot that works for jet blue right now that is based out of Boston, but lives in Oregon. He must commute from one coast to another before he can even start working. This is absurd. Clearly a person would have to be out of their mind to not value their health, time and energy... More...
    Forever21's Picture   Forever21    0 Comments   Comments


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